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The Essentials

The Residence My Housing Portal is where new and returning student residents go to apply, maintain and update their residence applications and accounts. 

All student residents are responsible for frequently checking their residence application and accounts. 

Please note: the Residence Housing Portal is not affiliated with Niagara College’s myNC portal. 

The Student Resident Agreement (SRA) is your contract with the residence.

You review and sign the SRA online in the residence’s My Housing Portal as part of the acceptance process.

Once signed, a copy of the SRA is sent to your email from accomodations@myhousingportal.ca. You can download a blank copy at any time from the ‘Resources’ tab of our website. 

Each residence has a Residence Community Living Standards (RCLS) in place to ensure that the residence community remains inclusive, responsible and respectful.

You review and sign the RCLS online in the residence’s My Housing Portal as part of the acceptance process.

Once signed, a copy of the SRA is sent to your email from accomodations@myhousingportal.ca. You can download a blank copy at any time from the ‘Resources’ tab of our website. 

Residence Security

The Residence offers great security from the moment you pass through the controlled main entrance until you slide your card into your suite door to let yourself in. We believe the safety and security of our students and staff are paramount. To that end, we require that all visitors in the building be registered before entry and provide a valid piece of photo identification. All of the common areas are monitored through CCTV and we have staff on duty 24 hours a day.

Safety and security is also the responsibility of every resident. All the safeguards and rules put in place by the Residence management and the Institution are for your safety and protection. Circumventing rules by lending key cards or letting in visitors without permission can only lead to problems. Lock your suite door at all times and do not leave your valuables unattended as neither the Residence nor the Institution is responsible for missing items. Do not leave your suite door open at any time. This would include having your door “propped open”.

 

Fire

If there is a fire in your suite:

  1. Advise all-suite occupants to leave
  2. Close all doors behind you
  3. Pull the fire alarm on your floor and yell “FIRE”
  4. Leave the building using the nearest stairwell
  5. Contact the fire department
  6. Meet the firefighters at the front entrance and tell them where the fire is located

If you Hear the Fire Alarm:

Check the door to your suite. If smoke is entering from around the door, do not open it. Protect yourself from smoke inside your suite as described under the Alarms/Smoke Detectors section. If there is no smoke, brace yourself, and open the door a little. If you see smoke or feel heat, close the door quickly and protect yourself. If the corridor is clear, take your keycard, close your door behind you and leave the building using the nearest exit.


DO NOT USE THE ELEVATOR!

 

Check the nearest stairwell door for heat and smoke, if not hot to touch, open the door carefully, and use the stairwell to leave the building. If there is smoke or the door is hot, do not enter. Close the door and try other stairways. If there are no other stairways, return to your suite and protect yourself from the smoke. Never go to the roof. Smoke usually rises to the top of the stairway. Doors leading to the roof are locked and you could be trapped. Remember, if there is smoke stay low and crawl under it.

 

If you Remain in Your Suite:

You must protect yourself from smoke by staying low. Stay in your suite until you are rescued or until you are told to leave. This may take time. Do not try to leave your suite a long time after the alarm has sounded because there is greater the risk that heavy smoke has spread into the hallways. To keep smoke from entering your suite, use duct tape to seal the cracks around the door, air vents and ducts, and place wet towels at the bottom. If smoke enters your suite, phone the fire department and tell them where you are. If there is no smoke coming in from outside, open the window for fresh air. Show your rescuers where you are by hanging a sheet from the window.

DO NOT RETURN UNTIL IT IS DECLARED SAFE DO TO SO BY A FIRE OFFICIAL.

 

Residents With Disabilities

For residents with mobility impairments, please contact the Residence management upon move-in to discuss evacuation procedures.

 

Alarms/Smoke Detectors

Residence suites are equipped with two types of fire alarms, both an audible smoke detector and a heat detector. The smoke detector is activated by minor smoke within the suite. Once the smoke detector has been triggered, only the alarm within the suite will be activated. Do not open the door to the hallway. Open your windows and turn on the bathroom fan to clear the smoke from the room. If the smoke is serious, exit the room and inform the Front Desk. The heat detector is set off by excessive heat within the suite. Once the heat detector has been triggered, it will set off the main building alarm.

 

The Residence hallways are equipped with a smoke detector/heat sensor. Minor smoke or excessive heat will activate the building alarm. Everyone must evacuate the Residence immediately. If someone activates the building alarm; under the Provincial Fire Code, a fine could be applied.

 

The Fire Department has a zero-tolerance regarding smoke alarms that are tampered with. Please note the Residence staff will be testing the smoke detector bi-weekly in your suite. Testing the smoke detector ensures that it has not been intentionally disabled. Any occurrence could result in disciplinary sanctions from Management and/or a charge under the Fire Protection and Preventions Act with a maximum fine of $25,000.00.

The Residence is a “designated Residence” for property tax and rent purposes, meaning that Residence fees cannot be claimed on income tax returns. The only claim that is allowed is $25.00 for the year (with no receipt necessary), as directed by the Ontario government: 5006-TG, T1 General 2012 – ON-BEN Application for the 2017 Ontario Trillium Benefit and the Ontario Senior Homeowners’ Property Tax Grant. For this reason, the Residence does not issue tax receipts for Residence fees.

You can print a copy of your account statement by logging into your My Housing Portal and clicking on the “Accounts” tab. Residence Front Desk staff can also print this statement for you.

Moving into Residence is an exciting time for everyone, and there are many different people to meet! The most important person you are going to meet will be your roommate. In most cases, you will not have met your roommate before this day! You will have many questions about who they are, what they are about, how they spend their time, and will you get along for the next eight (8) months? Many residents come to college with great expectations about their roommates. Hopefully, these impressions will be true, but stress levels tend to increase during certain times of the year (e.g. Exams, Holidays, etc.). It is important to be aware and appreciate these stressful times as you and your roommate may experience some rough spots. It is very important that you communicate about things early so you can begin to understand each other.

Communication Tips

Communication is key to any relationship and it is no different when getting to know your roommate. Remember that communication is an ongoing process and that leaving those “small” things alone will eventually catch up with you. Make sure you discuss the challenges as they arise and deal with them maturely and responsibly. Remember it is up to you on how much you wish to share and how you choose to share it. A common rule of thumb is being upfront and honest and letting your roommate know what you are about and what limits you have. It is important to know your roommate and develop trust with them.


Things to Remember

  1. Keep communication open and be honest about how you feel and what you are thinking
  2. Be willing to make compromises
  3. Give your roommate the respect, consideration, and understanding you want in return
  4. Discuss problems as they arise with your roommate and not others.
  5. If things change, be sure to let your roommate know. It is normal for your ideas, feelings, and even habits to change throughout the year. Situations change too!
  6. If you run into challenges speak to your Resident Advisor – they are there to help
  7. Ask your RA for help if you need it.


Roommate Conflict

If you have problems with your roommate we recommend that you speak to your RA, they may be able to help mediate the conflict. If this step is unsuccessful please feel free to come to the Residence Life Office and speak with your Residence Life Coordinator. Roommate changes are the last step in the roommate conflict mediation process and are subject to the availability of rooms. Roommate changes are put on hold for the month of September.

Please visit the ‘Resources’ Tab of our website or click here .

All waste and recycling are the responsibility of the student to dispose of properly into common waste and bins located at each property.

All recycling should be cleaned before being recycling.

The use of plastic bags, including plastic recycling bags are not permitted as they jam up the depot’s sorting machine. 

While living in Residence you may wish to have a guest visit you. You are permitted two (2) guests, for a maximum of two (2) overnights consecutively and no more than ten (10) nights in a month. 

All guests are required to sign in with the front desk, and provide a valid photo ID for verification. For more details on having Guests and Visitors in the residence. 

Please see your residence’s Residence Community Living Standards (RCLS) document under our ‘Resources’ Tab of our website. 

Niagara College Residence – Daniel J. Patterson (NOTL) Campus

Your Name, Suite Number
137 Taylor Road
SS#4 NOTL, ON
L0S 1J0

Niagara College Residence – Welland Campus

Your Name, Suite Number
110 Niagara College Boulevard
Welland, ON
L3C 7L4

All students are expected to leave the residence 24 hours after their final exam/project OR by 11 am on the last Saturday of the semester, whichever comes first. Specific move out dates and instructions will be communicated to residents well in advance of the residents move out days.

Students that require accommodations past the last Saturday of the semester and would like to request an extended stay must complete a Move Out Late Form, available at the residence front desk. Please be advised that all requests are not guaranteed and must be approved by Management and are subject to an additional fee.

After Move Out, all suites will be inspected for damages and cleanliness before the security deposit in the student’s account is returned to them. Please see the Move-Out Checklist for details on how to ensure your full deposit is returned.

If a resident re-applies for residence before Move Out day, their security deposit will transfer to the following term and another deposit is not required. If the deposit needs to be replenished due to damage or cleanliness charges after leaving their old suite, the student will be notified.

If a resident is not planning to return to residence, their security deposit, less any charges for damages, will be returned to their home address in the form of a cheque address to the student within 6-8 weeks of their move out date.

To become a member of our Residence Life Team or another member of our Residence Team, please click here to review open positions. 

Personal Care

The SRRO encourages all students to be aware of their rights and responsibilities as members of the College community. The SRRO is committed to promoting a safe and successful experience for Niagara College students by adhering to the fair and transparent principles outlined in the Student Code of Conduct Policy.

 

View the Niagara College ‘Student Code of Conduct’ HERE.

 

The SRRO manages reports of non-academic student violations to the Student Code of Conduct and/or other non-academic applicable policies governing students. The SRRO uses an educational approach to assist students in understanding their rights and responsibilities which contributes to a positive student experience while maintaining a safe and respectful environment. All students are expected to act responsibly and uphold standards of conduct that form the basis for good citizenship which includes civility, responsibility, and respect.

 

You can bring forward concerns or submit a complaint(s) alleging a violation of the Student Code of Conduct by:

1.            Reporting an incident to Campus Safety who will refer the incident to the SRRO and other relevant departments for review and;

2.            Completing a Student Misconduct Form (listed under Related Documents for the Student Code of Conduct Procedure) and emailing it to srro@niagaracollege.ca.

 

If the allegations outlined in the report fall within the scope of the Student Code of Conduct, the SRRO will meet with the complainant to establish the next steps. If an investigation is launched, the SRRO will meet with the individuals involved and review the evidence presented to make a determination of what occurred based on the balance of probabilities. If the SRRO determines that a student has been found in violation of the Student Code of Conduct, the SRRO will impose an appropriate sanction(s) as outlined in the Student Code of Conduct Procedure.

 

Office Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Contact: srro@niagaracollege.ca

Welland Campus: 905-735-2211 ext. 7370

NOTL Campus: 905-641-2252 ext. 4102

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